Tuesday, August 11, 2020

Fry's Electronics Southwest Houston 2019

Here is the Fry's Electronics in Southwest Houston. Fry's stores are huge warehouse style stores that opened in the Houston area beginning in the early 2000's. They are located mostly in the Southwestern United States, and the company has remained small with slightly less than 40 stores now down to 31 as of this posting in 2020. Their slogan is "Your Best Buys are always at Fry's Electronics". Fry's stores also have distinct themes. For example, the NASA Rd. store is designed like a space shuttle and West Rd. like an oilfield. Fry's stores used to be packed full of electronics large and small, but things are much different now.

This store opened on April 2, 2005 and was the 3rd and final location in the Houston area. Fry's has been in the news lately for low inventory and empty stores, this store was certainly very empty as you will see below. 

As you can see, this store is huge. This is the interesting oval lighting you first see as you walk into the store.

Out of the 3 area Fry's locations, this is the one with the least interesting design. The design of this store is nearly identical to the Irving Texas Fry's location. In the future, we will show you the other 2 Houston locations which are much more interesting.


Now that I look at this, I could use some ink refills.

Build your own computer. Your choices are fairly limited, shelves are not very well stocked.

The historical photos are a nice touch. They are all around the store and show Houston area captures.

Now we are getting into the store a little more.

The empty shelves are all over the place. 



Odds and ends are filling in gaps of space, but there are a lot more display items than actual products for sale.


One of the frequent complaints about Fry's was the battery selection. Here we see a large open space, but the most common battery types were in stock. 




This is the main movie selection. It is so much smaller than it used to be, but nearly every company that sells electronics has cut way back on movie inventory as well. The issue with Fry's is that they have huge stores and not a lot of items to fill space with.

Things like Gatorade fill shelves. If you did not know Fry's had Gatorade you would probably want to grab a shopping cart. Well now you need to walk back to the front of the store to get the cart. 

Here is another area of videos and some blu-rays.

Now we are in the video game department. This whole area used to be dedicated to video games. 



One of the biggest failures of retro gaming consoles. Sadly Fry's was $40 more expensive than you could find these PS1 classics online.

There are not a lot of options for video games besides PS4 games. Everything else is fairly thin.



Lots of stuffed animals of mostly video game characters.

Next to the video games, we have some computer accessories. 

Not much to buy in this department either.


Pre-built computers and monitors. 

These weird lights are all across this part of the store.


There is a little more product available in this part of the store.



A peak into the stock room shows a lot of empty shelves.

This is the other side of the stockroom on this side of the store. Not much back here either. The doors to the stockroom are wide open to look inside.

Here are more views from the video game and computer side of the store.




The Nintendo Switch display works to try out video games.

An aisle full of POP figures. These things are all over the place, but I never see anyone buying them.

Bikes and scooters.

Here is an interesting way to take up space, an electric piano. I did not hear it being used on my visit, but I have heard it before.

Office place, this is one area of Fry's that still is in demand. There are some good deals to be found here.

Furniture is thin. There are some good options though.

The center aisle of the store looking to the front entrance.

The cafe is only open limited hours. Each Fry's has a cafe with the store number. This one is Cafe 29.

TV's ready to go, filling up empty space in the center aisle of the store.


The presentation room is locked up. Each Fry's store in the area has one of these rooms that is basically a mini-theater. A big screen and cinema seating fits a small group of people. Only one Fry's in the area still had the room open, and it was not showing anything when we walked inside.


The mini rooms just had some strange setups to take up space.


This is a pretty cool display for Bose products. 


This room looked like it was setup and someone was living here. These walls used to have shelving with speakers all over to try out.


The next door audio room still had a lot of speakers, but the displays to test out were mostly missing or disconnected.


This part of the store was mostly televisions, media players, and car stereo equipment.

This is a fancy TV showroom, but there are lots of holes and turned off TV's.

Fry's was known for having advanced TV's, but did they have any of these in stock? I didn't ask to find out.







Now this is where things get bad, wrapped up boxes sitting in the corner of the TV display area. There were actually more boxes stacked here than in the stockrooms. 

Here are closeups of some of the displays in the TV area.



The car stereo test room was similar to the home entertainment rooms. Most radios and speakers did not work. 


I did not test out the speaker wall. It looks like some buttons were illuminated, but it was quiet.




Here is the second audio test room, the displays were not working at all.



Stockroom on the opposite side of the store was much like the other one.


As you can see here some aisles are just filled with random items. Air conditioning units fill this aisle.

Lots of appliances on display, but not much in stock.



More of the random products to be found throughout the store.


The store has a lot of kitchen items, who would think of Fry's as a place to find these kind of items?

Fry's handbasket and cart.


Walking up and down the aisles back toward the TVs.


And some more views of the products available and views of the store.




Let's stop again to mention the fact that there are barbeque grills and charcoal across from water coolers and wine chillers.

TV's strategically placed to fill shelf space.

This aisle is pretty sad.

More sadness and emptiness.

Mattresses and gym equipment, what is this Sears?

Strange setup in this corner of the store.

Cell phone accessories were pretty well stocked.

Shopping carts and other random things setup. A few of these were being used for stocking.

Here we can see how empty this part of the store is.

Still too much space dedicated to magazines. 

Now we are close to the front of the store.

Another wall of bottled refreshments.

The date of our visit was August 29 at 2:45pm, this bathroom form was dated June 25th. Not a good look for the store. 

A peak from the front of the store into the backroom.


Looking from the front of the store towards the TV's.

Register area.


This area used to be the movies. Now there are products from as seen on TV, pets, music records, random products and extras from other departments.


The advertisement displays were off.

More of the random products in the front area of the store.




Forgot to mention the cosmetics and fragrances. What is this Sephora?


Records

Music CD's



More views of the store.


Views of the checkout area from slightly different views.


Last chance products on the way to the checkouts.


The long walk back towards the front door to the open checkouts.

Customer service counter at the entrance to the store.

More views of the store exterior.





12 comments:

  1. Thanks for posting all these photos, it is nice to finally see the one Houston area Fry's which I had not been to. This store design is much more boring and generic than the other two Houston Fry's, but it still looks pretty nice. The checkout area and some other parts of the store kind of feel like a nice hotel lobby.

    Many aspects of this store feels like 'Sears meets Fry's' as you mentioned in your article. It's not just the exercise equipment and mattresses put into random corners of the store. There is the sparely filled aisles and product holes in the displays. Fry's is certainly in rough shape and I don't know how much longer they can survive in this state.

    It looks like they still have some home speakers on display, but the choice is much less than what they used to have. It looks like they still have Klipsch speakers and they have the Sony and Pioneer low-cost speakers. It's better than nothing, but those are all speakers which Best Buy sells and Best Buy has more on top of that. It used to be that Fry's had a lot more than Best Buy.

    Those car stereo demo rooms look nice, but it's too bad the displays didn't work.

    I'm not sure what Fry's is doing with all those fragrances. Surely people aren't going to Fry's for things like that. Fry's has always had those kitchen gadgets and tools though. I bought some as Christmas gifts a couple of years ago, lol.

    I like the CD, DVD, and Blu-Ray logos against the back wall of the computer department. I'm guessing those are for blank discs. Unfortunately, it doesn't look like they actually have many blank discs to sell. Fry's used to have a lot of variety in those just a few years ago, but I suppose that's no longer the case.

    It's never a good sign when a store starts looking more and more like a Sears. The magazine department aside, the inventory here looks pretty bad. Hopefully all the people looking for new computers and accessories for work at home supplied Fry's with increased sales and maybe that'll translate to more inventory, but I kind of doubt it. We'll see if Fry's can survive.

    ReplyDelete
    Replies
    1. You will see a lot of similarities in the 3 Fry's stores. I really think now is the time to start shrinking these stores to about half of the size they are now. Fry's needs to do something different, maybe turn their stores into more of a Lechmere type of store. The layout of the store does not work like it used to anymore either. So many random product lines have been put into areas breaking up continuity. For example, you will walk through the computer aisles and then boom you are in the science projects/experiments aisle. Things have just been slapped into open spaces without regard to keeping similar product categories together.

      There are a lot of similarities to how Sears and Fry's Electronics are being managed. Everything from store inventory issues, to having crappy websites, to being stuck in the past, to upper management secrecy, and much more. As is, Fry's will not survive. It is not the destination that it once was.



      Delete
  2. Was there a picture of the inside of the store where the mobile electronics installation bay connected to the inside of the store?

    ReplyDelete
    Replies
    1. I did not see the entrance inside of the store. The mobile electronics installation bay is on the side of the store where the computer parts are located. The 4th-6th photos on this post is the side of the store where the bay is located.

      Delete
  3. Having never been to a Fry's before (grocery or electronics, haha), this has been pretty cool to see... but I'm especially looking forward to the posts with the more unique store locations! I agree with you, I didn't expect Fry's to carry so many unrelated product lines. Had they always carried those, or are those more recent additions to try and help curtail the inventory issues? Oh, and you'll find *plenty* of those POP! Vinyls at my house :P

    Forgetting the company's current problems... if Fry's had the ability to downsize, do you think they could be successful that way? Or is the concept itself just too far gone?

    ReplyDelete
    Replies
    1. Fry's has always had an odd assortment of products besides electronics, but it has gotten out of hand over the last 5 years or so. When the stores first opened, most of that random stuff was placed near the checkouts. When the stores were new, you had to wait in a line and the employee managing the line would tell you which register to go to. The line had all kinds of impulse buys on the way to the checkouts. The line with the impulse buys is still there, but you usually don't have to wait for a register these days. You will really enjoy the NASA location, it is so awesome. I remember Toys R Us being a hot spot to get the POP figures, but I wouldn't think Fry's would see a lot of collectors.

      I think Fry's is in the same situation as Sears, but not as far along. The stores don't attract nearly as many people as they did just 5 years ago, and a lot of the newest technology is nowhere to be found there.

      Delete
    2. Back in the day when Fry's was really packing in the crowds, they would put a big flyer in the Friday Houston Chronicle that was packed with mega sales. Sales like a 50 pack of CD-Rs for $5 when they normally cost $20 were common and Fry's would have multiple huge sales like that each week. In around 2001-2002, people couldn't wait to get their hands on the Friday newspaper to see what Fry's had on sale.

      Well, obviously, advertising via the newspaper doesn't go very far these days. Fry's really doesn't have a way of communicating their sales to the public these days. Their e-mail list really only serves their biggest customers anyway. Fry's desperately needs to return to having mega sales and having some way to reach the whole city with their ads.

      Adding to the problem is that the SW Houston and Greenspoint Fry's locations are quite far from some of the suburbs that they serve. For example, the Greenspoint store is the local store for Je and I, but it's a long drive for both of us. Fry's does match online website sales prices like Best Buy does, but they really need to give people a reason to drive all the way to their stores. Without knowledge of mega sales, people aren't going to just drive to Fry's when they can just order what they want online or go to Best Buy and get a price matched price.

      I read a few months ago that Fry's wants to go to a consignment inventory model. Sears was wanting to do something similar a few years ago. It's never a good sign when retailers are trying to copy Eddie Lampert's ideas from around 2015-16 because we saw how well that worked out!

      This particular Fry's, the SW Houston one, is not too far from the sole Micro Center store in town and people prefer Micro Center to Fry's these days. Micro Center stole Fry's idea of having really low prices on CPU-motherboard combos. When Fry's was backing off those sales, Micro Center was doubling down on them and the customers went to Micro Center and have not left.

      Fry's had a bad habit in their early days of reselling returned items. Actually, they may still do that, I don't know. These returned items were usually marked as being returned, but the prices on them weren't lowered if they were returned unless something was missing from the box. I think some people felt Fry's was a bit of a sleazy retailer for selling returned items. I remember a family member not wanting to buy a hair dryer from Fry's a number of years ago because they were worried that it would be used/returned.

      Another annoying thing about Fry's is that they would spread out items across the store. If you wanted a cordless phone battery, for example, they would have some by the cordless phones on one side of the store and then others in the parts aisles on the other side of the store. The inventory wasn't the same on both sides of the store so you never knew where the part you needed was exactly. Some people probably looked in one place and if they didn't see the part they needed, they probably assumed they didn't have it when it was actually on the other side of the store. The better prices were usually in the parts side of the store so I learned that was the first place to look for something that would also be elsewhere in the store like cables and batteries.

      Delete
    3. I remember those mega sale ads. I used to get items for free by way of a mail in rebate from Fry's. They really had a good way to pack in the crowds especially when they first came to Houston. The stores were still busy up until about 5 years ago.

      There is so much secrecy going around with Fry's, that nobody below upper management knows what the future of the company is.

      I forgot all about the dueling prices across the store. You are absolutely right, the parts side of the store usually had the cheaper items such as phone cords or battery chargers.

      Delete
  4. I wonder that if any Fry’s locations end up having liquidation sales, that they will end quickly. Also, are they still using the mobile installation area?

    ReplyDelete
    Replies
    1. One Fry's in Georgia closed without a liquidation sale, but another in California had a liquidation sale prior to closing. I would guess that they still use the mobile installation area, but they just don't have a lot of products to sell to complete an install. On this visit they had the delivery trucks blocking the bay so I not sure.

      Delete
  5. Some "inside sources" have said that the people who own Fry's are conducting a Sears style wind down. Eg: Keeping just enough stock to stay in business, and cutting costs furiously. Then selling/leasing the land as soon as they have a buyer.

    The arch with a clock in center was originally the Apple products department. Which was also one of the first things to go when stock became short. Thank goodness Microcenter isn't going anywhere.

    ReplyDelete
    Replies
    1. 2 out of the 3 Houston area Fry's locations are in desirable areas. That West Rd. location especially has seen a complete overhaul of the entire shopping center.

      Microcenter is doing what Fry's should have continued to do. Keep items stocked and run awesome sales. You can find a lot of items for the same or lower prices than most online only stores.

      Delete