Sunday, August 13, 2023

Fiesta Mart #20 Willowchase 2020 and 2022 visits with guest commentary

Readers, we have a very special guest post today from Anonymous in Houston. Mike from HHR also provided photos of the store from the source in the comments. I really appreciate the history and insight about this Fiesta. Being one of the most unique Fiesta stores throughout its history and all the way into 2023 deserves a proper blog post. Despite the changes that have taken place at this store, you can still visit the Fiesta on Main and Kirby near NRG Stadium to see a vintage 1980's Fiesta that is in the early stages of renovation. Work started in early 2023 to remodel this store and remove the neon, but only a small portion of the neon and some fixtures were removed. For some reason the remodel has not progressed. The 1980's look is not going to last much longer so now is the time to check it out before it is gone.

I have several Fiesta stores documented on this blog in recent years before the remodels. In the future more Fiesta stores will be posted from my archives.

I appreciate everyone's contributions to this blog post, this Fiesta was truly special. 


In addition to this post, there are a ton of great posts on Houston Historic Retail from all across the area Retail, Grocery Stores, Restaurants, Malls, and so much more. Click here to check out one of his recent articles about Venture that I really enjoyed. 

"Comments from Anonymous in Houston:
 
After almost 35 years, Fiesta Mart #20, the Willowchase Fiesta located at 8320 FM 1960, Houston, TX 77064, is currently undergoing a significant remodel by Fiesta Mart’s current owners, the Mexican retailer Chedraui.  I’ll have more to say about the remodel later in this comment, but I’d like to reflect upon the magnificent design that the Willowchase Fiesta opened with when the store was built in 1989 and carried until the 2023 remodeling.  At the time the Willowchase Fiesta opened, Fiesta Mart was in the middle of expanding into the Houston suburbs with a number of large, fancy stores that were pieces of art.  These stores had a large variety of Hispanic products, just like Fiesta Mart is known for today, but they also had a large selection of international products from the rest of the world that appealed to the international nature of the Houston population.  In addition to all of that, Fiesta Mart had, and still has, a full selection of traditional American groceries.
 
Just mere months before the Willowchase Fiesta was built, Fiesta made their introduction to the FM 1960 W area by opening a large, fancy store at FM 1960 W & Kuykendahl in the former Woolco building.  For my family, this was great news as we had been traveling to the Spring Branch Fiesta on Wirt to buy certain products which, at least in those days, were only available at Fiesta Mart.  I remember being blown away by the Kuykendahl Fiesta Mart and the fancy neon and wood paneling décor which was similar to the Astrodome and Mission Bend Fiesta Marts which opened around the same time.
 
It was around this time we discovered that Fiesta was building a store even closer to us near Willowbrook Mall in the Willowchase shopping center.  Willowchase initially opened as an outdoor discount/outlet shopping center, anchored by the likes of Kmart’s Designer Depot, and was similar to the indoor Buyers Market and Deauville Fashion Malls that Je has covered on this blog.  These early 1980s outlet/discount malls, whether indoor or outdoor, were failing by the end of the mid-1980s and Willowchase was repurposed as a traditional powercenter.  In addition to the likes of Mervyn’s, Weiners, and PetsMart, the shopping center was able to secure their crown jewel, the Fiesta Mart.
 
Fiesta Mart co-founder Donald Bonham had an eye for art and was an art collector.  According to an anonymous inside source who was a longtime Fiesta Mart employee, Mr. Bonham styled the Willowchase Fiesta after a casino in Reno.  The store used tile imported from Europe and had features which were rather unheard of for a supermarket like stained glass windows.  While there were several unique aspects to the Willowchase Fiesta, even by Fiesta’s high standards of the time, one thing Willowchase had in common with other Fiestas of the era was the copious use of neon/neon-like signage.
 
When the Willowchase Fiesta first opened, I was even more blown away by the design of it than I was with the Kuykendahl Fiesta.  That’s saying something!  Every side of the Willowchase store had something very unique in it.  The carpeted produce department, which required frequent sweeping, had neon and stained glass in it.  Just beyond the produce department was a Thirsty’s refreshment stand.  Thirsty’s didn’t last long and eventually that space was turned into a culinary school.  Some of Fiesta’s TV commercials featuring cooking scenes were filmed at the cooking school.  Just beyond this area was an enclosed seafood room.  The entrance of the seafood room had a neon-covered boat and there were speakers playing ocean sounds.
 
The most prominent feature of the back wall of the store was the deli area.  The deli counter itself was unusually large for a 1980s supermarket, but above the deli area was a performance stage.  A variety of bands performed on this stage in the early years of the store.  I have some fuzzy memories of seeing musical performances which were performed on the stage.  Surrounding the stage, and also in other parts of the store, were various backlit fake windows.  Although the Willowchase Fiesta continued to have weekend live music until the mid-2010s or so, the use of the stage was, as far as I know, discontinued before the 2000s.  In more recent times, the musicians would operate near the entrance of the store.
 
The stage theme continued on the bakery side of the store as a small stage existed above the bakery for solo musical performers.  Also on the bakery side was a floral department and coffee bar featuring a seating area and an animated neon sign of a coffee cup.
This truly unique store remained operational in almost untouched form until just this year.  Aside from a few aisle resets and the aforementioned refreshment stand/culinary school alterations, the only change of even minor significance that I can remember was that the produce department carpet was replaced with vinyl tile when the store was around a decade old.
 
The Willowchase Fiesta started putting signs up indicating they were going to perform a store renovation in around the spring of 2022.  This was around the time that many other area Fiesta Marts were being remodeled and had their neon removed in favor of Chedraui’s colorful décor package which they also use at Chedraui’s El Super stores which are in the western US.  Although I feared that the neon would be removed from Willowchase in 2022, the changes that were made were relatively minor.  The aisles were reset, new aisle markers were installed, and the front-end leased space area was remodeled to have less of a Spanish theme.  I was hoping then that the neon would survive for years to come, but that was not the case.  I visited the store during the summer of 2023 and noticed that all the fascia/soffits surrounding the store interior were re-drywalled to remove all the neon, fake windows, and stages that the store had.  The stained glass windows were drywalled over as well.  The enclosed seafood room was sealed off and replaced with a new seafood service department on the main sales floor.  In fact, all the service departments were updated.  The floral/coffee bar area was converted into an expanded frozen food area, but there is still a seating area in that part of the store.  Renovation work is still going on as of the writing of this comment so it is possible more changes are coming in the near future.
 
I wasn’t shocked to see the changes given what has been happening at other Fiesta Marts, but it was disappointing to see the very unique look of the store, which I had gotten quite used to since 1989, is now gone.  I will say that the colorful new décor package does look quite good by modern supermarket décor standards, but it is nothing like the artistic design that Mr. Bonham put in this store when it was built.  If nothing else, thanks to Je’s photos and Mike’s scans from Martin M. Pegler’s ‘Market, Supermarket and Hypermarket Design 2’ book, we can re-live the unique experience that the Willowchase Fiesta offered between 1989 and 2023."



Here are the photos provided by Mike at Houston Historic Retail. As you can see, the store had not been significantly renovated since opening. Well, that was the case until 2023.








Now for the more recent views of the store prior to the 2023 renovation. Photos taken in 2020 and 2022 by JE. 
Produce department



Seafood neon was out on during the 2020 visit, you will see it fully lit up in 2022.


Modern day seafood departments just can't match the feel of this setup. 

A wide view of the produce section with the stained-glass windows above.

The attention to detail at this store with the blue light behind the window.

The neon signs were a staple at most Fiesta stores prior to 2022. Sadly, these signs have been removed everywhere they remained including here.



The back wall of the store. 


The stage that anonymous mentioned where live bands used to play in the earlier days of the store. It must have been a bit distracting to the people working below in the deli, lol.


The dairy department had the lower ceilings and historic photos from around the area.


The front of the store has several small businesses like you will find at many Fiesta stores. The biggest difference here is that the businesses are inside. Many of the older Fiesta Marts had exterior storefronts for small businesses.


The checkout counters.

This store had so much to take in. The designs of the ceiling, the neon, the two-story mock balcony.

The flower department.

The corner view of the back of the store near the dairy aisle.





The international food selection has been significantly downsized. In 2020, it was this large section of the store. By 2022, the selection was halved. Each Fiesta store seems to have the same mix of products now, when in the past, the stores had different products at each location. With the Chedraui company updating the stores one by one, a lot of changes have happened.


Coming up next, Bakery, Coffee Bar, and Frozen Foods.





I certainly don't miss the Covid era. 



This is the grand light fixture that greeted you when you entered the main entrance of the store.

You can see one of the stained glass panels to the right of the Fiesta sign.

Cart corral.


This was the last time I saw the road sign illuminated.

When you saw this sign, you knew you were in for a retro treat.



May 2022 Visit. One of the biggest differences you will notice is the lighting repairs. My photo quality will also be better since I have a better phone as well.

The entryway.

Some up-close pics of the neon to start this tour. 



This sign looks so much better with the letters fixed.



A wide view of the produce department across from the international foods.

A wide-view from the international foods to the meat freezers.

That iconic sign!

In 2020 parts of this meat department sign were also out.

Pepe the Parrot. He is still the mascot of Fiesta even with the changes to the stores.


A few more members joined the mannequin band above the deli. 




Now for more photos of the dairy department.





Just as I was beginning to get better photos of the historic pictures here, an employee came out of the back and started stocking the coolers. So this was as far as I got.


The next photos were test runs with my then brand-new phone to check out different settings and angles.















Finally, I was able to get all three of the stained-glass windows into the same image.

An interesting police encounter going on as we were leaving.

A wide-view of the entire store front.


For some odd reason the road signs were both turned off. Even several months later they were still off.

August 2023 photos of the store as the renovation continues. When I stepped foot inside of the store, it was shocking. With the exception of the ceiling, all of the fancy touches that made this store special have been removed. I didn't get a lot of photos because the store was really busy, but as you can tell things have changed. 
The seafood department has been completely revamped.

The 2nd level stage above the deli is gone!

The dairy department.

The floral department balconies are erased.

The bakery has been moved around and the coffee bar has been removed.

The 2 level balcony has been taken down from this part of the store as well.

The produce department and covered up stained glass windows.

For now, the large light fixture at the entrance remains. 

It is difficult to see but the stained-glass windows have been painted over on the right side of the store. The Fiesta sign has also been replaced.

More to come, stay tuned.
There are still some remaining neon Fiesta stores in the area, but they are disappearing fast. Fiesta stores #9 (Inside only), #18 (Beginning stages of renovation), #23, and #12 are still known to have some neon and old school lighting as of the publishing of the post. If there are any more stores worth checking out that we have missed, please comment below.

10 comments:

  1. Anonymous in HoustonAugust 13, 2023 at 7:25 PM

    This post came out really well! I remember that you had taken those photos in 2020, but I don't think I ever saw all of the photos from your visit until now so it is neat to see everything now. The 2022 photos are really good as well, your phone takes very good night and neon photos! In fact, all these night photos, even the 2020 ones, are really awesome. With older Fiestas, you really have not seen them until you see them at night.

    In general, it is really good that you were able to document this store before all the changes. It is amazing how different the store looks now than how it used to look. It was shocking to walk into that store after nearly 35 years and see almost every distinctive feature of the store gone. The look of that Fiesta, even compared to other fancy Fiestas, was so distinctive that it really needed to be documented and you did a great job doing that.

    The new Chedraui/El Super decor is not really bad by itself, in fact it is one of the better new supermarket decor packages, but it seems just wrong for them to take all the great features of this store down. I hope at the very least, they'll leave the current floor or put in a new floor in that looks good. A concrete floor like the Wirt Fiesta has now looks absolutely terrible so I certainly hope they don't do that. Also, I wish they kept the enclosed seafood department because the new open one does lead to a bit of a fishy smell in that area of the store.

    Anyway, most of my thoughts about this store are in my comment in the post, but I think it is great that you were able to put everything together and it is great that Mike was able to send those photos over of the store when it was new. It really is amazing how little the store changed for 34 years until now.

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    1. I really appreciate your help in putting together this post. I am not a fan of any of the changes that have been happening with the Fiesta stores. While some stores needed a refresh, I think the only outdated thing here was the ceiling tiles. Those tiles and air vents were looking rough, but the design elements and neon fixtures were still in excellent shape.

      As we have talked about before, the product selection of the past has been significantly reduced as well. It is almost like Fiesta markets are trying to appeal to the mainstream shopper while cutting back on what made their stores unique. At least their produce selection is still robust, but HEB and Kroger stores have been stepping up their product selections in that department as well. Product pricing has also been going up much faster than a lot of the other chains in the area. Fiesta was known as being a cheaper alternative to the larger chains, and that is no longer the case. In fact, many items are significantly more expensive once you start looking at the price per pound or ounce. The one thing going for Fiesta is that some of their stores are in food deserts, but that is slowly changing as they close stores and gentrification continues throughout the city.

      With all of that being said, it was really good to document this store fully before things forever changed.

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    2. Anonymous in HoustonAugust 29, 2023 at 11:49 PM

      Pricing at Fiesta Mart these days is on the high side. At least that is the case at Willowchase. I have not been to another Fiesta in a couple of years, but I remember some Fiestas being even more expensive than Willowchase a few years ago. The main thing I go to Fiesta for is produce. The Willowchase store still has a good variety of produce and the prices aren't bad. Freshness is pretty good as well. That said, there is only so often I need something obscure from the produce department so I'm usually only drawn into Fiesta these days if they have some other good sales. That happens on occasion, but it isn't a consistent thing.

      There was a time about 15 years ago when you could count on Fiesta and especially Food Town to have really low prices, but that's not so much the case anymore. Food Town's prices are better overall than Fiesta's though and Food Town has better sales so I do shop there more often than Fiesta. I think both of these chains are hurt by using third-party distribution. The big chains with their own distribution channels have a big advantage. That said, although Food Towns are very basic, they do seem to try to have good customer service in a way that's hard to find at the big chains and I do have some appreciation for that. It's pretty easy and peaceful to shop at their stores.

      You're right that the ceiling tiles and HVAC vents are quite dirty at the Willowchase Fiesta. They probably should have started the renovations by cleaning the ceiling tiles and replacing the ones that couldn't be cleaned, but the dirt is still around. We'll see, it appears the renovations aren't done yet...for better or for worse.

      I know a lot of people in the retail enthusiast circle have seen this post and they really like the post. They are amazed by how this store looked and what has been done to it. I think this has been one of the more popular blog posts in a while on the various regional retail blogs and I think your photos are the star attraction. This is...was?...a special store and I'm glad we were all able to help document it.

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    3. The closest Food Town to me is a bit far to frequent. That store in New Caney was an old Albertsons so it might be worth a visit one day.

      Fiesta markets don't have much to offer outside of their produce selection. I think they really need to get back to what made them iconic in the first place. Huge selection, low prices, and a different shopping experience than the big chains offer. It almost feels like they have modeled their business like the big chains.

      Stores like this Fiesta are getting more and more rare as we progress through the 2020's. Companies don't want to have to maintain extra stuff like neon and older light fixtures, so they are converting to plain painted walls and LED light fixtures. A lot of grocers in the Southeast had some excellent designs back in the 80's, and we miss those stores of the past.

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    4. Anonymous in HoustonAugust 31, 2023 at 12:43 AM

      Unfortunately, with Fiesta Mart being owned by a foreign-owned, multi-state operator, I think it'll be hard for Fiesta Mart to regain the edge they had decades ago when Donald Bonham and company had a really good understanding of what the people of Houston wanted in a supermarket. That said, Fiesta Mart is still an important supermarket in town since they have locations in a lot of places other grocers won't touch and people in those neighborhoods deserve to have a decent grocery store. I hope Fiesta can maintain a good operation even if it'll surely be a more boring one.

      At one time, Texas was viewed as a real innovator in fancy supermarkets. I mentioned this in my guest blog post at the Northwest Retail Blog, but Salem, Oregon has a small chain of upscale supermarkets called Roth's Fresh Markets and I was able to visit their store in West Salem. The owners of the chain said they drew inspiration for their store designs from a Simon David store they saw in Dallas when they visited Dallas for a supermarket business convention. After seeing Roth's first hand, it is clear they were inspired by Randall's as well (Randall's ended up buying Simon David and their owners Tom Thumb).

      The late 1980s were an interesting time in Houston. Except for Kroger, every major grocery chain in town was a Houston-owned company which, for the most part, only did business in Houston at that time. Randall's, Gerland's, Rice, Fiesta, AppleTree, and a few other smaller operators. These businesses were buying their inventory from the same 3rd party suppliers, or at least similar ones, and so grocers competed on service and store design more than anything else since it was hard to get much of a pricing difference. That's how we got showpieces like these Fiestas and Randall's Flagship stores. For better or for worse, those days are long over now as Houston is dominated by big chains with massive self-distribution operations. The good news is that pricing is better now, but grocery shopping isn't nearly as special of an experience as it used to be.

      You're right, Food Town hardly has a presence at all in your part of town. The New Caney store is indeed an old Albertsons and it still has Albertsons Blue & Grey Market decor which has been painted maroon. Gerland's actually owned that Food Town (Gerland's owned several Food Towns which they ran in conjunction with Lewis Food Town) and they actually ran it as a mid-tier Gerland's Food Fair store until about a decade ago until it was converted to Food Town so it's probably nicer than the average Food Town. It's probably not worth a special trip to go there, but if you're in the area, it might be worth stopping in just for a retro 1990s Albertsons experience especially since most/all of the retro Albertsons in Louisiana have been renovated recently.

      What do you think of Aldi buying Winn-Dixie's stores? I know that'll be a big deal in New Orleans.

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    5. I guess it is common for successful businesses to copy and implement things that other places do well. It was a lot easier to do when chains were regional entities. As we know, the digital age has caused several businesses to shift focus to online ordering and store pick up. Even Target is going to experiment with Starbucks online orders in their online pick-up lanes outside.

      I do miss the era of nicer and more laid-back grocery stores like Randalls and the IGA stores under different nameplates such as Holiday Foods of the past.
      The sad thing is that these stores really struggle outside of well-to-do areas in this day and age. Most shoppers don't have the time and money to shop at a fancy and laid-back grocery store these days. Just as in retail, consolidation of the major chains continues to force the weaker chains out of business.

      I didn't know about the Aldi-Winn Dixie deal. This is an unusual development for Aldi since they seem to build small stores. Maybe they will try and pair up their stores with a small retailer or pharmacy chain. It does remove yet another chain that has a long history in the Southeastern US and especially New Orleans. Really, Winn-Dixie is the last old-school major grocer in the New Orleans area. Albertsons, Rouses, and Robert Fresh are relatively new to the area historically speaking. Schweggmann's, National Supermarkets, Sav-A-Center, A&P, and even Walmart had a longer presence in the area than the above-mentioned chains.

      One thing that I didn't talk about yet was my recent visit to Lufkin and Nacogdoches. I got to visit a Roses for the first time and got a peek into the Kmart store before it turns into Atwoods. I also have a Greenspoint Mall photo and video update from last week that I will publish in the future.

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  2. Great collaboration post! Fun to see this store with its original design, but sad to see that design disappearing. And I agree, it's crazy to think concerts took place above the deli (!!)

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    1. I appreciate the praise. There are only a handful of stores left that haven't been converted, but I wouldn't be surprised to see the rest changed up as well. My closest Fiesta location still has a lot of the neon inside of the store and thankfully they are still keeping it up for now.

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  3. Wow, that old neon was so cool; what an interesting store!

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    1. Absolutely, it is a shame that management decided to fully remodel the store and remove the fixtures.

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